Assistant Manager

Location: Duncan Village

The Assistant Manager is responsible for:

  • Leading shifts to ensure team members are delivering the Costa Customer Experience
  • Handling any customer issues
  • Performing all required reporting/paperwork and ensuring team members are following SOP’s and policies
  • Delegating and overseeing routine tasks
  • Supporting the Store Manager in all areas

Cash Handling

  • Confirming tills balance before leaving shift
  • Monitoring change to ensure there is enough for tills on a weekly basis


  • Sale signage correct and up to date
  • Feature signage correct to date with the company calendar
  • Outdoor banners properly placed
  • Outdoor sandwich boards properly place
  • Outdoor signage positioned correctly

Stocking and Merchandising

  • Ensuring the front end is always stocked with available product
  • Putting away orders/box prep/cardboard breakdown
  • Updating smell jars for new product (cards, recording new opened product)
  • Updating Buddi
  • Updating the menus
  • Setting up new product displays


  • Ensuring closing and cleaning checklists are completed and signed off properly
  • Delegating additional cleaning duties when appropriate
  • Modeling the standard of cleanliness with all team members


  • Receiving orders
  • Doing weekly counts on the Stores assigned day if Store Manager is absent
  • Performing audits on the Stores assigned day if Store Manager is absent
  • Creating and completing purchase orders if Store Manager is absent
  • Performing product returns

Team Member Training

  • Working with Store Manager to perform orientations with new team members
  • Coaching and developing new team members
  • Coaching existing team members on product knowledge and new projects/tasks


  • Staff mentorship
  • Assisting Store Manager with performance
  • New product suggestions
  • Research the competition for pricing

Job Type: Full-time

Salary: $19.00-$21.00 per hour


  • 8 hour shift
  • Day shift
  • Evening shift

How to Apply

Email your resume to

Costa Canna Saanich cannabis retail shop is located at 4 - 4144 Wilkinson Road, Victoria, BC
Costa Canna Colwood cannabis retail shop is located at 310 Wale Road Suite 202, Victoria, BC
Costa Canna Cowichan Commons cannabis retail shop is located at 10-2951 Green Road, Duncan, BC
Costa Canna Duncan Village cannabis retail shop is located at 1A-180 Central Road, Duncan, BC
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