Legal Cannabis: Frequently Asked Questions
Can I Return Opened Products?

Provincial regulations regarding cannabis sales state that all cannabis purchases are considered final sales, unless the product has been damaged, recalled or defective (mouldy, expired or damaged in transit).

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Who supplies the cannabis sold at Costa Canna?

As a licensed cannabis retailer Costa Canna purchases all of the products we sell from the BC Liquor Distribution Branch (BCLDB). BCLDB regulates all legal cannabis sales in BC and is the wholesale distributor for all legal cannabis products in BC. It supplies products from only federally approved producers who are regulated by tight standards […]

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Why are all your samples in smell jars? Are you able to take them out for me?

Cannabis retailers are not allowed to let customers touch or handle cannabis products.

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Can I try a product at Costa Canna before I buy it?

The Cannabis Act makes it very clear that cannabis retailers are not allowed to give away free product ever.

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Can I bring my child into Costa Canna with me while I shop for cannabis?

No. Minors may not enter a cannabis retail establishment.

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Can Costa Canna open earlier?

The government of BC allows cannabis retailers to operate between 9 a.m. and 11 p.m.

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Does Costa Canna deliver or offer a cannabis delivery service?

No. The BC government does not allow cannabis retailers to deliver cannabis products at this time.

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Can I purchase Costa Canna products at outdoor festivals and events?

Not at this time; the government of British Columbia may consider offsite retail sales in the future.

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Why does the product at Costa Canna have so much packaging?

As per Health Canada's guidelines, packaging must prevent contamination of the cannabis, be tamper-proof, and be child-resistant. Additionally, all packaging and warning signs have to be of certain dimensions, which add to the amount of materials used. To keep cannabis packaging out of landfills Costa Cann has partnered with Tweed and Terra Cycle. Simply drop […]

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Can I resell the cannabis purchased at Costa Canna?

No, any cannabis purchased legally cannot be resold.

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Costa Canna Saanich cannabis retail shop is located at 4 - 4144 Wilkinson Road, Victoria, BC
Costa Canna Colwood cannabis retail shop is located at 310 Wale Road Suite 202, Victoria, BC
Costa Canna Cowichan Commons cannabis retail shop is located at 10-2951 Green Road, Duncan, BC
Costa Canna Duncan Village cannabis retail shop is located at 1A-180 Central Road, Duncan, BC
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