FAQS

Legal Cannabis: Frequently Asked Questions
Can I Return Opened Products?

Provincial regulations regarding cannabis sales state that all cannabis purchases are considered final sales, unless the product has been damaged, recalled or defective (mouldy, expired or damaged in transit).

Read More
Who supplies the cannabis sold at Costa Canna?

As a licensed cannabis retailer Costa Canna purchases all of the products we sell from the BC Liquor Distribution Branch (BCLDB). BCLDB regulates all legal cannabis sales in BC and is the wholesale distributor for all legal cannabis products in BC. It supplies products from only federally approved producers who are regulated by tight standards […]

Read More
Why are all your samples in smell jars? Are you able to take them out for me?

Cannabis retailers are not allowed to let customers touch or handle cannabis products.

Read More
Can I try a product at Costa Canna before I buy it?

The Cannabis Act makes it very clear that cannabis retailers are not allowed to give away free product ever.

Read More
Can I buy a t-shirt or hoodie with the Costa Canna logo on it?

At this time regulations stipulate cannabis retailers may not sell non-cannabis items.

Read More
Can I bring my child into Costa Canna with me while I shop for cannabis?

No. Minors may not enter a cannabis retail establishment.

Read More
Can Costa Canna open earlier?

The government of BC allows cannabis retailers to operate between 9 a.m. and 11 p.m.

Read More
Does Costa Canna deliver or offer a cannabis delivery service?

No. The BC government does not allow cannabis retailers to deliver cannabis products at this time.

Read More
Can I purchase Costa Canna cannabis products online?

Online sales are exclusively government-operated. The province of B.C. currently only allows Click-and-Collect (order online, pick up in store) for private cannabis retailers.

Read More
Can I purchase Costa Canna products at outdoor festivals and events?

Not at this time; the government of British Columbia may consider offsite retail sales in the future.

Read More
Why does the product at Costa Canna have so much packaging?

As per Health Canada's guidelines, packaging must prevent contamination of the cannabis, be tamper-proof, and be child-resistant. Additionally, all packaging and warning signs have to be of certain dimensions, which add to the amount of materials used. To keep cannabis packaging out of landfills Costa Cann has partnered with Tweed and Terra Cycle. Simply drop […]

Read More
Can I resell the cannabis purchased at Costa Canna?

No, any cannabis purchased legally cannot be resold.

Read More
© 2020 Costa Canna Corporation™ • Proudly hosted in Canada
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram