You must be at least 19 years old and provide valid government-issued photo identification to purchase cannabis products at Costa Canna, in accordance with British Columbia regulations.

As a licensed cannabis retailer Costa Canna purchases all of the products we sell from the BC Liquor Distribution Branch (BCLDB) and Licenced Producers. BCLDB regulates all legal cannabis sales in BC and is the wholesale distributor for all legal cannabis products in BC. It supplies products from only federally approved producers who are regulated by tight standards under the Cannabis Act.

Yes, all products sold at Costa Canna are sourced from Health Canada-licensed producers. They are rigorously tested and comply with federal and provincial regulations to ensure safety and quality.

Our knowledgeable staff are always happy to answer your questions and help you find products that suit your needs and preferences. Whether you’re new to cannabis or experienced, we’ll guide you through your options.

The Cannabis Act makes it very clear that cannabis retailers are not allowed to give away free product ever.

Due to regulatory requirements, we cannot accept returns or exchanges on cannabis products unless they are defective. If you have an issue with a product, please contact the store where you made your purchase.

We regularly feature special offers and promotions. Please ask in-store, sign up for our monthly newsletter and SMS messages or check our website for the latest deals. 

Yes! At Costa Canna, we’ll match the product prices of key local competitors for items that are immediately available. To qualify for a price match, the product you’re comparing must meet all of the following criteria:

• It must be the exact same brand, size/quantity, and model.
• The price must include all environmental fees, shipping costs, and other charges.
• The product must be in stock and available for sale (not a pre-order, limited time offer, or only available in limited quantity).
• The product’s lower price must not be due to an advertising error or misprint.

We do not match prices from sellers offering refurbished or liquidated products.

If you find an eligible product at a lower price from a key local competitor, simply bring proof to one of our staff members before you make your purchase. We’ll verify the details and match the price for you.

If you have any questions about our Price Match Guarantee, feel free to ask one of our staff or contact us directly.

We accept major credit cards, debit, and cash at all our retail locations.

No. Minors may not enter a cannabis retail establishment.

No, consumption of cannabis is not permitted in our stores or on store property. Please follow all provincial and municipal laws when consuming cannabis.